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Website
Support

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Website Support Tasks

Use this form to send New Tasks.

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  • Remember your Ticket #
  • Plan on 48 Hours on Business Days
  • ALWAYS wait to submit new ticket until you receive a completion notice for the previous tasks.

Support Ticket

Support Questions

To communicate directly with our web team, simply email them, but please remember to...

WB Question
  • Never include new tasks
  • Always reference the
    Step # or Ticket #
  • Always be polite

New tasks sent by email will not be put into the system.


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Video Coaching

Wallaby Coaching Clients can receive Video Coaching by simply emailing your questions to Nathan.

WB Coaching
  • What are you trying to accomplish?
  • The more specific the question, the better.
  • Let us know the goal behind your question.

Email your Coach Directly

Submit Ticket

Notice: You may have noticed that this page looks a bit different.  We have been working to improve our support system,
and this page is part of that process.  The buttons below are not yet functional, but will be soon. --Nathan 5/10/13

Design Research

Find examples of websites that have the look and feel you want in your own website.

Design Mockups

Our graphics design uses Photoshop to create 3 mockups based upon your input.

Design Review

Your coach will share insights and suggestions as you prepare for a round of revisions.

Design Revisions

Our graphics design team creates revisions of your mockups to fine tune the design.

Website Build

We turn your perfected design into a working website visible on a temporary URL.

Basic Content

We add just enough content to your website needed before making it public.

Domain Launch

We make your website live on your domain.

Structural SEO

We set up the main keywords for your website.

Unlimited Support

You truely have Unlimited Support. Unlimited Pages, Unlimited Graphics Design, Unlimited Website Tasks.

Video Coaching

We answer your questions visually and show you in addition to telling you.

Keyword Research

We are experts at Keyword research. We create an SEO strategy for the next 12 months.

Strategic Writing

We prepare the content that people searching online want to find.

Infographic Design

We design the content to add interest and impact.

Viral Content Page

We set up the pages so they become magnetic to traffic, and build your email list.

Link Building

We do just enough link building to catch Googles attention.

HTML Email Creation

We prepare a professionally designed email template.

Email Broadcast

We send a broadcast to your email list.

AutoResponder Insertion

We add the viral content to your AutoResponder.

Social Media Push

We broadcast your viral content via Social Media.

Press Release

We broadcast your viral content via Press Release.

Reports & Tracking

We track rankings, results, and conversion rates, and formulate the next strategy.